Email us 24/7: support@wyrmandwhelp.com

Free domestic shipping on all orders over $50.00

Customer Help

Check out our FAQs before messaging us 🙂

Common purchase queries answered

Orders and Shipping

Once an order is received we will begin creating your product. This can take up to 7 business days (most take 2 to 3). Once finished, you will receive an email with the tracking information when we send it out. 

At the top of the screen just click on “My Account” and you will be given the option to create. Alternatively, you can create one during the checkout process.

Registered Users – Once you have logged in click on “My Account” in the top-right corner of the screen. 

When your item ships, you will receive a tracking code that you can use to track your order. 

We do not store credit card information. However some browsers may save the information so you can autofill in the details. 

Tax is included in the price of the products. 

We currently ship to the US and it’s territories. We are looking into international shipping options. 

Items will be in one package if they fit. Otherwise the order will be broken into 2 or more packages. 

If you need to swap an item

Returns and Exchanges

All returns are subject to a 10% restocking fee. Buyer will handle all shipping fees. We do not accept returns on any custom items.

Let us know immediately. Send an email to support@wyrmandwhelp.com with your name and order number and we will get it sorted out right away. 

Let us know immediately. Send an email to support@wyrmandwhelp.com with your name and order number and we will get it sorted out right away. 

Returns can be sent to:
Wyrm & Whelp
c/o Returns
109 W. 5th Ave
Warren, PA 16365

Feel free to email us at support@wyrmandwhelp.com with any questions. 

Let us know immediately. Send an email to support@wyrmandwhelp.com with your name and order number and we will get it sorted out right away. 

Let us know immediately. Send an email to support@wyrmandwhelp.com with your name and order number and we will get it sorted out right away. 

Free domestic shipping

On all orders above $50

Easy 30 days returns

30 days money back guarantee

100% Secure Checkout

PayPal / MasterCard / Visa

BREAST cancer awareness

Limited time

For the month of October, purchase any of our Pink dice towers and a portion of the proceeds will go the our local American Cancer Society.Â